Difficult conversations course
Difficult Conversations Course for New Managers
Learn how to stop avoiding hard conversations, stay calm when people get defensive, and lead with clear outcomes.
Who it is for
New managers, supervisors and team leaders responsible for standards or performance.
Why it matters
Avoidance feels easier in the moment, but it quietly damages authority and lets behaviour embed.
Course outcome
Practise clear openings, outcomes, boundaries and calm follow-through for hard conversations.
They Don't Respect You
Before You Have That Hard Conversation
What To Say When They Get Defensive
Don't Script the Whole Conversation
What you get
£27 lifetime access to Lead With Nadine Foundations
The full course includes 5 modules, 33 short video lessons, workbook materials, a master PowerPoint and certificate-of-completion guidance.
Start the CourseQuestions
Will this help if my team gets defensive?
Yes. Several lessons focus on staying calm, holding your position and keeping the conversation on the outcome.
Is this HR training?
No. It is practical leadership communication training, not legal or HR advice.